The Former Progress Foundry, Leek New Road, ST6 2AS Stoke on Trent
-
Call Us
-
Email Us
Privacy Policy
How Super Storage collects, uses and protects your personal information, and your rights under UK data protection law.
1Who we are
Khan Estates Limited trading as Super Storage operates the facility at The Former Progress Foundry, Leek New Road, Cobridge, Stoke-on-Trent, ST6 2AS. Privacy enquiries: Info@super-storage.co.uk. Telephone: 0800 772 0110. Company number and registered office must be verified before publication.
2Scope
This Notice covers website visitors, enquirers, customers, authorised users, visitors, storage and mailbox customers, packaging purchasers, claimants and other people interacting with Super Storage.
3Information collected
Identity/contact and verification data; agreement, Unit, declared-value and inventory information; payment/account data; authorised-user data; access logs and CCTV; website/device/cookie data; communications; incident, injury, crime, claim, ownership, valuation, repair and compensation evidence. Claim evidence may include receipts, invoices, bank records, photographs, serial numbers, warranties, valuations, medical information where relevant and police/authority records.
4Why we use it
To answer enquiries; form and perform agreements; administer Stored Goods Protection and increased limits; verify ownership/value; handle incidents, claims and complaints; protect people, Goods and premises; operate CCTV/access control; collect payment and debt; prevent/detect fraud and crime; comply with law; establish, exercise or defend legal claims; and send marketing where lawfully permitted.
5Lawful bases
Contract and steps before contract; legal obligations; legitimate interests in security, business administration, fraud prevention, claims and legal rights; consent where required for marketing and non-essential cookies. Special-category or criminal-offence data requires an additional lawful condition.
6Sharing
We may share relevant information with payment and Direct Debit providers, technology and security providers, professional advisers, insurers, brokers, claims handlers, loss adjusters, repairers/valuers, debt recovery, fraud-prevention services, police, emergency services, regulators, courts and authorities where lawful.
7International transfers
Where a provider stores or accesses data outside the UK, an applicable transfer mechanism and safeguards will be used. Actual arrangements must match the approved processor register.
8Retention
Information is kept only as long as reasonably necessary for contract, tax, security, claims, dispute and legal purposes. Do not publish invented periods. Insert the approved retention schedule before publication.
9Individual rights
Rights may include access, correction, erasure, restriction, objection, portability and withdrawal of consent, subject to legal limits. Requests: Info@super-storage.co.uk.
10CCTV and security
CCTV and access records may be used for safety, security, crime prevention, incident investigation and legal claims. Appropriate signage, restricted access and approved retention must be maintained.
11Complaints and changes
Raise concerns at Info@super-storage.co.uk. Individuals may complain to the Information Commissioner’s Office. The Notice will be updated when processing, providers or legal duties change.
Questions about your data?
Contact our Stoke-on-Trent team and we will answer any privacy enquiry.